We needed our air ducts cleaned but did not want to use one of the many companies advertising super low couponed rates per home square footage or per vent. We like to support local family businesses and called them based on numerous positive comments on local community pages. Scott came out and walked the house with me and explained the cleaning process for each area. He was up front with his pricing and did not have a pushy sales demeanor. We did not obtain additional quotes because his cost seemed reasonable for the industry and what his service entailed.We scheduled the service and he very punctual on the planned date. They estimated between five and six hours to complete our house. He completed the service right at five hours and had even asked about our schedule that day so he could try to accommodate our family needs while performing his work. While working, they discovered batt insulation had been installed in one of the return cavities during original construction. He was able to extract all of the insulation and did not charge extra. The service was very thorough and clean. In fact, most of the areas where he worked ended up being cleaner than before he started. After he left I turned the air conditioner back on and the air flow was noticeably stronger and felt much cleaner.They are very friendly, professional and was a pleasure to work with. We will definitely continue to use him in the future and would highly recommend him for his services.